What We Offer

We specialise in offering the following courses:

Customer Service

The business environment is becoming increasingly competitive and retaining a good level of customer service is harder to maintain. With the support of our experienced and fully trained assessors, learners are able to achieve a level of customer service skills that is both credible and beneficial to all workplaces.

The skills that you will achieve:

  • Excellent front-line customer interactions
  • Regular customer assistance
  • Attentiveness
  • Clear communication skills


Business and Administration

This programme is an excellent first step to those who have a head for business and organisation. With our support we are able to assist the learners and cater to these needs.

The skills that you will achieve:

  • Gathering financial information
  • Photocopying and faxing confidential documents
  • Accurate attention to detail 


Team Leading

Team leading is an excellent course for those that want to motivate and manage a team. Effective team leading is paramount to any business, especially as it increases efficiency in any business.

The skills that you will achieve:

  • Increase motivation with a team
  • Set appropriate projects to a team
  • Leading a team

Management

It is important that managers acquire a certain set of skills that allow them to lead, inspire and regulate the workforce in a professional manner.

With our help, we are able to provide adequate tools that enable managers to lead assertively and confidently.

The skills that you will achieve:

  • Team briefing
  • Project management
  • Effective leadership skills
  • Delivering presentation


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